FAQ

Q：How long does it take to arrive?

A：Normally shipping will take 8-10 business days while it will depends on your location of delivery. We ensure your order will be shipped out within 48 hours but we can’t ensure for the shipping duration.

Q：Can I just buy a single one? Or must be a pair?

A：You can either buy a single one shoe or a pair of shoes as your preference. We have both choice for customer on the merchant page while buying a pair is much cheaper.

Q：Does it come with box?

A：Shoe box and clear display box are bought separately, which can be found on the tag of “Mini Sneaker Accessories” – “Shoeboxes & Bags”.

Q：Can I have a pair for free?

A：Yes. You might have chance to win a free pair by following our TIKTOK account, liking videos and making comments. We will give some of followers free shoes when reaching a milestone followers. Our official TIKTOK and INSTAGRAM .

Q：Do you sell jeans and figures that shown on TIKTOK videos?

A：Sorry. We just sell sneaker models, keychains and accessories.

Q：Do you have other dunks, AJs or shoes?

A：You can chat with us and ask for the customer service. We will check it for you.

Q：Can you remove the chains from shoes?

A：We have sneaker models and keychains. You can select what you want.

Q：Can you accept VISA credit card?

A：Sorry. We just accept PayPal so far.