Shipping Policy
Shipping Method and Cost:
Shipping cost
$7.99 charge of the order within $19.99.
Free shipping on orders over $19.99.
Shipping method
The shipping method and time varies according to different products of different brand suppliers. Please kindly notice that during peak sale season and affected by the covid-19 pandemic, the delivery time of packages may take a little bit longer.
Shipping Country:
All products on Minisneakercollection are North America (including Mexico) and Europe available. If you are outside these places, you can contact us at minisneaker001@gmail.com or chat with us by online Customer Support to consult about any product’s delivery regions.
Shipping Time:
After the order is generated, we will ship it in 2-3 working days, and it is expected to be delivered to the customer in 7-15 working days. Except for special reasons and irresistible reasons.
Usually,
US, Canada, Germany, UK, France, Italy and Spain take 8-10 working days.
Other European countries and Mexico take 12-15 working days.
If you place an order in our store, please add your APARTMENT NUMBER when filling in the address. Otherwise, we will not be responsible for the failure of the goods to deliver.
Wrong Address Disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. Please contact us immediately at support@bestrendsonline.com if you believe you have provided an incorrect shipping address.
Lost/Stolen Packages:
Minisneakercollection is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at minisneaker001@gmail.com.