Custom orders can't be canceled or refunded, if you want to cancel your custom orders, contact us within 2 hours after you placed your order.
If any products received are damaged, incomplete or incorrect, please email an attached photo of damaged products and order form within TWO DAYS after delivery date. If not brought to our attention within the said amount of time claim will NOT be accepted. We are not responsible for lost or stolen packages. All sales are final, due to sanitary reasons products can not be exchanged or returned.If you do not like the goods after receiving the goods and want to return the goods, then you must send the goods back to us. We will refund the money to you after receiving the goods you sent completely, but we are not responsible for the round-trip postage.